How do I change my bank details? (Verified accounts by Adyen)

If your account has gone through Adyen's bank account verification process, please follow the next steps to change your bank details:

1. Log in to your account
2. Go to the top right corner and click on “More”
3. Click on “Account”
4. Scroll down to Bank information
5. Click on “Edit”

A new window will open for our verified provider, Adyen:

You will see your bank details tab:

• Click on the right-hand side
• Delete the current IBAN number
• Add the new IBAN number.

Ensure the bank account holder and the Holidu account owner are the same (for companies, it must match the company name). Choose between two verification methods:

Instant Verification (not available in Greece, Austria & Italy):

• Search and select your online banking provider.
• Log into your online banking account through the verified partner, Tink. Rest assured, your banking login data will not be stored for security and safety reasons and just serve to verify your bank account.

Manual Verification:

• Enter your details and upload a bank document as proof.
• The document must be issued within the last 12 months, contain your name and visible IBAN, and for non-EU residents, display the bank location.
• Upload the document and click ‘next’. Verification may take up to 72 hours

If you have any issues during the process, please, reach out to us via the contact form below